Can things be overly optimized? How do we avoid making everything “more efficient” just for the sake of efficiency—and instead focus on making work simpler, more reliable, and more useful?

One thing I’ve realized about myself after nearly 30 years in finance:
I genuinely enjoy optimizing things.
Give me a complicated process, a messy spreadsheet, a system with too many workarounds, or a finance operation that takes too much effort to get the right answer—and my brain immediately starts asking:
Why are we doing it this way?
Do we really need this step?
Can this be automated?
Is there a simpler way?

Sound familiar?

But before jumping into optimization, you need to be clear about what you’re trying to achieve.
Maybe the goal is:
→ A process that used to take days now takes hours.
→ A confusing report becomes something leadership can actually use.
→ A team stops fighting with the system and starts using it.
→ People spend less time on repetitive work and more time on things that matter.

So, how do you get there?
Sometimes it means redesigning a process.
Sometimes it means simply connecting systems that aren’t talking to each other.
Sometimes it means eliminating a report nobody actually uses.
And sometimes, the biggest improvement is simply making sure people have the right information at the right time.

That’s one of the parts of being a CFO that I’ve always found especially rewarding.
I don’t just like working with numbers.
I like making the system behind the numbers work better.

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